Responsibilities: Professional Tellers are responsible for the processing of transactions accurately and efficiently in a fast paced environment. Your duties will include, but are not limited to the following:
* Ability to work within established policies, procedures and guidelines.
* Identify customer needs and refer financial products and services.
* Consistently seek to delight our customers and deliver exceptional customer service with a positive attitude.
* Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name.
* Contribute to a positive team environment in the banking center through teamwork, team spirit and coaching.
* May be required to work Saturdays and or extended hours as needed.
Required Skills:
* Minimum of six months cash handling experience.
* Minimum of six months customer service experience.
* Ability to work effectively as a team member.
* Strong oral and written communication skills.
* Ability to respond and assist customers with inquires and/or problem resolution.
* Careful attention to detail and time management.
Desired Skills/Assets:
* Previous cross-sales and/or referral experience.
* Ability to identify customer financial needs, goals and objectives.
* Proficiency in basic computer skills.
* Previous banking/financial services/teller experience.
* Bilingual (fluent verbal and written skills).
ALL INTERESTED CANDIDATES MUST APPLY ONLINE AT http://www.BANKOFAMERICA.COM/CAREERS